iControl for Windows™

Password Resets are the leading source of service desk calls. iControl for Windows™ is a self service password reset tool that empowers end users to control and reset personal passwords without calling the help desk. NetworkD iControl for Windows™ delivers instant benefits to all parts of the organization.

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iControl for Windows™ removes the burden of password resets from the service desk allowing staff to focus on improved quality of service and problems that require expertise and skill.

End users can reset personal passwords by correctly answering a series of private questions. Remote employees with access to a web browser can reset forgotten passwords without outside assistance. The entire process is quick and simple requiring only a few minutes time.

By eliminating downtime, delays, and frustration associated with help desk calls, employees get back to work with minimal disruption or delay.

iControl for Windows™ Data Sheet
iControl for Windows Screen Shots

iControl for Windows™ can be configured to integrate with Help Desk via the included Operator Module ensuring highly secure end-user verification when a call is received via the Help Desk.  The Operator Module also provides direct integration into LANDesk Management Suite® via the LANDesk® management Console.

iControl for Windows™ delivers rapid Return on Investment by ensuring rapid coverage of the user environment through User Registration Prompting and also publishes the Return on Investment that has been achieved through clear and concise activity history and the built-in ROI Dashboard.

Appropriate for all sizes of organizations, iControl for Windows™ consistently demonstrates the same security, reliability and ease of use across all environments.